I need to book a taxi for a departing flight. What time should I book? You should allow ONE HOUR contingency for unforeseen traffic problems, plus TWO HOURS check-in and security time at the airport. You then need to add the standard drive time from school to airport – you can find this on Google […]
Category: 2. GTMatrix – travel operations
Unaccompanied Minor and Walk to Check-in
Outbound Services Unaccompanied Minor (UM) Only when the student is officially booked as a UM with an airline. The Chaperone will help with check-in, stay with student until handover to airline staff, usually one hour before the flight departs, then wait until 30 mins after flight has left UK airspace. Cost is £42ph, min 2 […]
Heathrow drop-off
All coaches drop at all terminals. Students should check which terminal they are flying from and tell the driver or chaperone. If a student fails to alight at the correct terminal, don’t panic! Transfer between terminals is free and easy. If the school subscribes to Airport Guardians, a chaperone will be available to help with […]
Paddington coach
Paddington coaches stop in marked coach bays on Bishop’s Bridge Road, just north of Paddington Station. There is no postcode because the coach doesn’t stop outside a specific building. However, using What 3 Words we have identified where on Bishop’s Bridge Road, Paddington it stops: https://w3w.co/beans.with.baking (51.518313, -0.17965200). Set What 3 Words to satellite view to identify […]
Contacting GTMatrix
By phone Call +44 20 3355 2858. If we are unable to answer your call please leave a message and we will call yiou back. By email Send an email to bookings@gtmatrix.net
Airport Guardians
A key component of our service is the presence of a team at Heathrow and Birmingham Airports throughout the school travel day to attend to any students needing assistance. On departure days, the locally-based Airport Guardians staff are on hand from before the first students depart until after the last flight has cleared UK airspace. […]
Birmingham Airport guide
General information There is one main terminal for arrivals and departures. Coaches All coaches leaving Birmingham depart from outside the terminal. Students must rendezvous in Arrivals. There is limited seating available in Costa Coffee, and there is a Marks and Spencer’s food shop. The coach lane is nearest to the terminal. On main school travel days there will always be an Airport […]
Where’s the Heathrow coach meeting point?
General information There are FOUR terminals – 2, 3, 4 and 5. Terminals 2 and 3 are next to each other and walking between them is via a subway which takes 10 minutes. Terminal 4 is the other side of the runways from 2 and 3 and is the most distant terminal. Drive time to Terminal 4 […]