If your clild is leaving from school for a school trip, you should record their travel palns from the time that they return from that trip and leave the care of the school. This may well be the onward journey directly from the airport, or from school if they are returning to the school before […]
Articles Tagged: Bookings
Why do I still receive reminders after I’ve booked?
The system has to associate a booking with a particular official travel day, and if you’re travelling early or late and you pick the date using the “Any date not shown above” button, you need to tell the system an “in lieu of” travel day to allow it to make the association. The video below […]
Booking on a date not shown in the list
If you are travelling on a date other than the official school arrival and departure dates shown in the list, you can pick the date from a calendar. Scroll to the bottom of the list of dates and click the button “Any date not shown above”. This brings up a calendar allowing you to pick […]
Can I edit a booking?
It is only possible to change the pickup time of a taxi. In all other cases, the booking must be cancelled and re-entered. Please see https://help.i-gtm.com/cancelling-a-booking/ for help. Why? I-GTM makes extensive use of external data through API’s connected to, among others, flight databases, train timetables and address look-ups. The majority of bookings taken by […]
Cancelling a booking
To cancel a booking, log in to your dashboard at https://YOURSCHOOL.i-gtm.com (where YOURSCHOOL is replaced by the name of your school as usual). On the home page you will see a list of your upcoming bookings. At the right hand end of the line you see three dots. Click the dots. Select Cancel Booking from […]